Privacy Policy

This policy applies to thelechateauhouston.com and to information you submit through it. Le Château Hospitality is a business-to-business resident-experience company based in Houston, Texas. Our website is intended for property management professionals and is not directed to children.

We collect information in two ways:

• Information you provide. When you submit a consultation request, we collect your name, title, work email, phone number, property name, management or ownership group, unit count, submarket, service interest, expected attendance, timing, budget range, partnership tier interest and anything else you choose to include.
• Information collected automatically. Like most websites, our hosting and analytics tools may record standard technical information such as IP address, browser type, device type, referring page and the pages you view.

• To respond to your consultation or proposal request
• To prepare a programming plan and pricing specific to your community
• To send you a confirmation that we received your request
• To follow up about your inquiry and, where relevant, an ongoing engagement
• To understand how the website is used so we can improve it

We do not sell your information, and we do not share it for third-party advertising.

We use a small number of vendors to operate this website and communicate with you, for example website hosting, email delivery, calendar scheduling and website analytics. These providers process information only to perform services on our behalf.

This website may use cookies and similar technologies to keep the site functioning and to measure aggregate usage, such as which pages are viewed and which calls to action are used. You can block or delete cookies through your browser settings; core parts of the site will continue to work.

We keep consultation requests and related correspondence for as long as needed to respond to your inquiry, to service an active engagement, and to meet ordinary business and recordkeeping needs. You may ask us to delete your information at any time.

• Ask us what information we hold about you, or request a copy
• Ask us to correct information that is inaccurate
• Ask us to delete your information
• Unsubscribe from any non-essential email by replying and asking us to stop

To make any of these requests, email info@thelechateauhouston.com or call (832) 398-2457.

Information submitted through this website is transmitted over an encrypted connection and stored with reputable service providers. No method of transmission or storage is completely secure, so we encourage you not to send sensitive personal information through the website form.

We may update this policy from time to time. When we do, we will revise the “last updated” date at the top of this page. Material changes will be reflected on this page rather than communicated individually.

Le Château Hospitality
Houston, Texas
(832) 398-2457
info@thelechateauhouston.com